e-Enable the freight community
SHIELD is a
hosted document management solution specifically developed to capture and
digitize freight documentation like MAWB, HAWB, Supplier Invoices, DGR
Certificates, House-manifests, Flight manifests, load sheets etc.
In fact the solution is capable of building a complete electronic flight file
for a carrier or cargo ground handler that can be shared with all relevant and
authorized parties involved. For example customs can be granted access to the
files, Freight agents & shippers can see electronic copies of their
documents, etc. Our solution has already been fully endorsed by UK
Customs authorities. We warrant customs compliance and offer a 2 million Euro
liability guarantee to our customers.
Forwarders can also make use of our products and services. They can build up
their electronic shipment file by simply scan all details like customers
commercial invoices, export licenses, packing lists, loading lists etc.
We will make the images available on-line and make the data available to
the Freight Management Systems in use.
customers benefit from capturing supplier invoices. SHIELD offers an
environment that covers processing the invoice, interface information to the
Financial Application, full workflow process for authorizing/approving the
invoice payments online etc. Cost savings potential is huge.
How does it work
All documents are scanned at origin and via internet connection transmitted to
our customer support and datacenter were we index and store the images in the
database. We have perfected the process and can handle all sorts of normal day
to day anomalies. For example our call center agents first check for critical
failures and if needed call the customer agent for additional information or rescan
within in 3 minutes. Several checks will be applied to help ensuring data like
addresses and postal codes are correct and the accurate information will be
reported in electronic messages. Rules are applied to calculate whether
freight charges have been entered correctly. After all the checks are completed
special software extracts the information and complemented with limited
manual data entry, metadata of each scanned document is created. This
information is stored in the database and can be viewed by authorized users
online but also interfaced to core operational and financial applications in
use at the customer.
documents like MAWB, HAWB can be turned into their Cargo-IMP message equivalent
and transmitted to for example customs and airlines. Applying such technologies
will help enabling IATA's eFreight initiative to become reality.
scanned document is received at the processing center, it will be processed
according the agreed customer SLA. For example creation of an Cargo-IMP FWB
message from a scanned MAWB would take 20 minutes to several hours pending
urgency of the flight. However turnaround time can be as quick as 3 minutes for
in case of urgent capturing.
'image enables' all kind of Freight Applications. A simple button or web-link
can be added to existing systems that allow opening the requested electronic
documents stored in the SHIELD database.